Päringukorv on tühi.
Lõplik hind koos logo pealekandmisega selgub detailse pakkumise käigus.
General terms and conditions for using the Promoart OÜ website and placing orders.
These terms of sale govern the relationship between Promoart OÜ (registry code 10924478, hereinafter "Seller") and the client (hereinafter "Buyer") regarding inquiries and orders placed through the promoart.ee website. Promoart OÜ primarily serves business clients (B2B).
All prices displayed on the website are approximate and do not include VAT (22%). The final price is determined through a personalized quote, depending on the quantity of products, chosen printing technique, design complexity, and delivery time. An inquiry submitted through the website's inquiry cart is informational and does not constitute a legally binding order for either the Buyer or the Seller.
An order is considered officially confirmed and binding only after the Buyer has confirmed the final quote and digital proof (design) sent by the Seller in writing via email, and paid the prepayment invoice if required.
To ensure high-quality printing, the Buyer must provide logos and designs in vector graphics format (.pdf, .ai, .eps). The Seller will prepare a free digital proof before production. After the Buyer approves the digital proof, the Seller is not responsible for any errors discovered later in the design (e.g., spelling mistakes).
Delivery time depends on the ordered products and printing method and is agreed upon separately for each order. Goods are delivered to the Buyer in the agreed manner (by courier, parcel machine, or pick-up at the Seller's office). Shipping costs are added to the invoice according to the chosen delivery method.
Since the Seller fulfills orders according to the Buyer's specific instructions (the Buyer's branding is applied to the products), the standard 14-day consumer right of return does not apply to these custom-made products. In case of defective products, transport damage, or printing errors, the Buyer must notify the Seller in writing no later than 7 days after receiving the goods. In case of justified claims, the products will be replaced or refunded.
The Seller is not liable for delays or damages in fulfilling the order if they are caused by circumstances beyond the Seller's control or foresight (e.g., supply chain disruptions, natural disasters, factory breakdowns).
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